Latest News

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The latest news and information concerning the SiteTrust Network can be viewed here. Use the navigation links at the bottom of the page to view older news items.
Topics
- All Topics
- Alert [7]
- Development [18]
- Miscellaneous [4]
- New Feature [24]
- System Outages [8]
Months

Jul 02 2013 :: Scheduled Maintenance

Our server will undergo scheduled maintenance on Wednesday, July 3, 2013.

During this time both the website and trust seals will be unavailable for a period of up to one hour sometime between 12:00 AM and 5:00 AM CDT (GMT-5).

We apologize for any inconvenience this may cause.

[More]

Nov 12 2012 :: Feedback Can Now be Published on Twitter

Members who have enabled visitor feedback can now publish selected feedback on Twitter directly from the My Feedback section in the Account Area.

Simply click on 'Tweet Feedback', sign into Twitter, then select the feedback comments you wish to Tweet.

[More]

Jan 05 2012 :: Server Upgrade

We are currently in the process of upgrading our server. During the upgrade we may experience some intermittent service issues.

The upgrade will take place starting on January 5th. We will post an update once the migration is complete.

We apologize for any inconvenience caused.

UPDATE:

We are pleased to announce that the server upgrade has been completed without disruption to service.

[More]

Mar 25 2011 :: Thumbnail Images Restored

Thumbnail images have been restored to the directory listings and report pages. The outage was due to service changes by our third party supplier.

We apologize for any inconvenience caused.

[More]

Aug 04 2010 :: SCAM ALERT: sunsouo.com

sunsouo.com displays a SiteTrust Network trust seal image but this domain was never approved by the SiteTrust Network. We believe that sunsouo.com is potentially a scam. Do not make a purchase from this store.

To verify that a SiteTrust Network trust seal is valid, click on the seal image and view the corresponding seal verification report. Check that the website details in the report match the website in question. Also, make sure the link to the store in the verification report takes you back to the same website.

Never trust a seal image that does not contain a link to the SiteTrust Network.

If you are ever in doubt concerning the authenticity of a merchant's membership, please don't hesitate to contact us.

[More]

May 05 2010 :: Dynamic Seal Display Issue Resolved

The dynamic seal display system is now back online.

The system has been revised to ensure that a similar outage does not occur again.

We apologize again for the inconvenience caused.

[More]

May 05 2010 :: Dynamic Seal Display Issues

As a result of software updates to the server, the dynamic seal images are not currently functioning.

Until this issue is resolved the system will display cached versions of seal images.

Once the issue is rectified we will reactivate the dynamic seal display.

We apologize profusely for the inconvenience caused.

[More]

Apr 01 2010 :: Improved Dynamic Seal Caching

Due to the popularity of our dynamic seal images, we have improved the caching system for the image display. This system will reduce our server load and improve the display performance.

Let us know if you experience any display issues with the new setup.

[More]

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