Latest News

We are pleased to announce that the Account Area now provides buttons to share your feedback on Facebook, Google+ and Twitter.

This new set up replaces the previous integration with Twitter, which involved navigating to a separate page to Tweet feedback.

Your feedback can now be conveniently shared on all three social media sites from the My Feedback page.

In the case of Facebook and Twitter, you have the opportunity to add a comment or tweak your message before publishing.

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Members who have enabled visitor feedback can now publish selected feedback on Twitter directly from the My Feedback section in the Account Area.

Simply click on 'Tweet Feedback', sign into Twitter, then select the feedback comments you wish to Tweet.

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Merchants who accept visitor feedback now have two more feedback settings that can be manipulated to suit the website's needs.

Merchants can now opt whether to make the first name and country fields optional or mandatory. The default setting is for them to both be optional. These settings can be changed independently of each other.

If a field is optional, the user may still input the corresponding details, but are not required to do so. Some merchants choose to keep more fields optional to encourage visitors to submit feedback, while other merchants prefer to see more information regarding feedback submitters.

To toggle the optional fields on and off, simply log into the merchant account area, click on 'Edit Details' next to your website name, and use the corresponding form fields in the 'Website Feedback Options' area.

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Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on a CS-Cart version 2.0+ store are now available.

These instructions don't require any file uploads or modifications to the store's source code. The SiteTrust Network features are installed using the CS-Cart administration panel.

The CS-Cart instructions can be viewed here. Below is a preview of the SiteTrust Network seal and feedback feed on a demo CS-Cart store. Click on the image for a larger version.

Instructions for other e-commerce software can be found in the Modules section [login required].

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The direct feedback feed iframe service now supports SSL for those who wish to display feedback on a secure page. The code generator provides an option to display the feed over http or https, and the feedback display page has been adjusted to accommodate both forms.

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Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on a Joomla website are now available.

The Joomla instructions can be viewed here. Below is a preview of the SiteTrust Network seal and feedback feed on a demo Joomla website.

Instructions for other e-commerce software and content management systems can be found in the Modules section [login required].

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Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on a Drupal website are now available.

The Drupal instructions can be viewed here. Below is a preview of the SiteTrust Network seal and feedback feed on a demo Drupal website.

Instructions for other e-commerce software and content management systems can be found in the Modules section [login required].

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Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on a Pinnacle Cart store are now available.

The Pinnacle Cart instructions can be viewed here.

Instructions for other e-commerce software can be found in the Modules section [login required].

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