Latest News

The SiteTrust Network server will be undergoing scheduled maintenance tomorrow. This will impact on your trust seal display. On Sunday, January 28, 2018, at some point between 11:00 PM ET and 4 AM ET the website will be unavailable for a period of 5-15 minutes. During this period the SiteTrust Network website and its seal images will be inaccessible.

We apologize for any inconvenience this may cause.

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The SiteTrust Network server will be undergoing further maintenance tomorrow. This will impact on your trust seal display. On Tuesday, December 1, 2015 beginning at 1:00 PM CST our hosting provider will be upgrading additional server software. The upgrade should take around an hour. During this period there will be periods when the SiteTrust Network website and its seal images will be inaccessible.

We apologize for any inconvenience this may cause.

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The SiteTrust Network server will be undergoing scheduled network maintenance tomorrow. This will impact on your trust seal display. On Monday, November 30, 2015 beginning at 1:00 PM CST our hosting provider will be upgrading the server software. The upgrade should take around an hour. During this period there will be periods when the SiteTrust Network website and its seal images will be inaccessible.

We apologize for any inconvenience this may cause.

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To avoid any potential penalties to member websites from search engines such as Google, all links to merchant listings now default to using "nofollow" tags.

Merchants who prefer not to have nofollow links used can turn this setting off. To change the nofollow link setting, log into the merchant account area, click on Edit Details next to your website name and scroll down to the "Website Listing Options" box. Change the value for "Use nofollow links" to "No" and click on the continue button at the bottom of the page to save the changes.

Contact us if you have any questions about this change.

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The SiteTrust Network server will be undergoing scheduled network maintenance which may impact on your trust seal display. On Thursday February 5, 2015 beginning at 10:00 PM CST our hosting provider will be upgrading the network hardware that our server relies on. The maintenance period will conclude at 3:00 AM CST on Friday February 6, 2015. During this 5 hour period there may be short periods of less than 3 minutes where the SiteTrust Network website and its seal images may be inaccessible.

We apologize for any inconvenience this may cause.

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On April 16 the SiteTrust Network experienced an extended period of downtime due to packet loss and latency issues at our data center.

We sincerely apologize for the inconvenience caused.

Due to the disruption to services we have extended all active SiteTrust Network memberships by three days.

Feel free to let us know if you have any questions.

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After changing the service's name from the eTrust Network to the SiteTrust Network in June 2007, we are now retiring support for the original etrustnetwork.com domain.

All links referencing etrustnetwork.com will cease directing to sitetrustnetwork.com on April 30, 2014.

Our back link checks haven't unearthed any members still referencing etrustnetwork.com, but for those who haven't updated their links since 2007, simply change any link or image URL that references www.etrustnetwork.com to www.sitetrustnetwork.com.

If you have any queries regarding this change, let us know and we'll be happy to assist.

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We are pleased to announce that the Account Area now provides buttons to share your feedback on Facebook, Google+ and Twitter.

This new set up replaces the previous integration with Twitter, which involved navigating to a separate page to Tweet feedback.

Your feedback can now be conveniently shared on all three social media sites from the My Feedback page.

In the case of Facebook and Twitter, you have the opportunity to add a comment or tweak your message before publishing.

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