Latest News

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The latest news and information concerning the SiteTrust Network can be viewed here. Use the navigation links at the bottom of the page to view older news items.
Topics
- All Topics
- Alert [7]
- Development [18]
- Miscellaneous [4]
- New Feature
- System Outages [9]
Months

Nov 13 2008 :: New Dynamic Trust Seal Images

The SiteTrust Network is pleased to announce the release of 'Within Image' dynamic trust seal images. Unlike their predecessors, these images display validation text and customer feedback ratings within the seal image rather than below it.

Sample trust seals are displayed below

   

To obtain the new dynamic image HTML code, go to the Trust Seal Code section of your member account and click on 'Dynamic Image Code'.

Contact support if you require assistance setting up a dynamic seal.

[More]

Nov 13 2008 :: CubeCart v4 Implementation Instructions Now Available

Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on a CubeCart v4 store are now available.

The CubeCart instructions can be viewed here. Below is a preview of the SiteTrust Network seal and feedback feed on a demo CubeCart v4 store. Click on the image for a larger version.

Preview of a demo CubeCart v4 store with SiteTrust Network featured installed

Instructions for other e-commerce software can be found in the Modules section [login required].

[More]

Nov 13 2008 :: CubeCart v3 Implementation Instructions Now Available

Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on a CubeCart v3 store are now available.

The CubeCart instructions can be viewed here. Below is a preview of the SiteTrust Network seal and feedback feed on a demo CubeCart store. Click on the image for a larger version.

Preview of a demo CubeCart v3 store with SiteTrust Network featured installed

Instructions for other e-commerce software can be found in the Modules section [login required].

[More]

Nov 12 2008 :: X-Cart Implementation Instructions Now Available

Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on an X-Cart store are now available.

The SiteTrust Network features can be installed using X-Cart admin.

The X-Cart instructions can be viewed here. Below is a preview of the SiteTrust Network seal and feedback feed on a demo X-Cart store. Click on the image for a larger version.

Preview of a demo X-cart store with SiteTrust Network featured installed

Instructions for other e-commerce software can be found in the Modules section [login required].

[More]

Nov 10 2008 :: CS-Cart Implementation Instructions Now Available

Implementation instructions to display a SiteTrust Network trust seal and a feedback feed on a CS-Cart store are now available.

These instructions don't require any file uploads or modifications to the store's source code. The SiteTrust Network features are installed using CS-Cart admin.

The CS-Cart instructions can be viewed here. Below is a preview of the SiteTrust Network seal and feedback feed on a demo CS-Cart store. Click on the image for a larger version.

Preview of a demo cart store with SiteTrust Network featured installed

Instructions for other e-commerce software can be found in the Modules section [login required].

[More]

Oct 17 2008 :: Dynamic Trust Seals Now Available

The SiteTrust Network is pleased to announce the launch of dynamic trust seal images. These dynamic seals are provided in addition to the standard images previously offered. The dynamic seals have the benefit of enabling visitors to validate a website's membership status without having to click on the seal.

The dynamic images display standard Trust Seals with customized verification text below them. This text is chosen by the member and can consist of the date, the website's average feedback rating, the website's URL, or a combination of the above. In addition to choosing the text, members can select from a range of trust seal color schemes.

Sample seals for our Fictional site 'Widgets Central' are shown below.

SiteTrust Network Approved

SiteTrust Network Approved

SiteTrust Network Approved

We can be quite flexible with the verification text, so members are encouraged to submit requests.

To obtain dynamic image text, simply go to the Trust Seal Code section of your member account and fill out the code generator form.

Switching to a new dynamic trust seal is completely optional. Contact support if you require assistance setting up a dynamic seal.

[More]

Jun 12 2008 :: PHP5 and ASP Direct Feedback Code

SiteTrust Network members can display visitor feedback directly on merchant websites. This can be achieved through the simple iframe code or for more advanced developers, through RSS feeds.

For merchants who wish to take advantage of the RSS feedback feeds, sample PHP 5 and ASP implementation code is now available in addition to the existing PHP 4 code.

The code is available for both the feedback comments feed and the feedback summary feed.

The ASP code assists web developers on Windows hosting platforms with implementing the RSS feedback, while the PHP 5 sample code enables web developers with PHP 5 capable hosting to take advantage of the SimpleXML extension.

The PHP 4 code has also been updated with images such as replacing the existing 5 / 5 text format. Additional instructions have also been added to the source code.

Members can edit the code to suit individual needs. Members can learn more about the our direct feedback feed services by logging into the account area and selecting 'Direct Feedback Feeds' in the Merchant Options panel.

Let us know if you have any questions regarding implementation.

[More]

Feb 13 2008 :: RSS Feedback Summary Feeds Now Available

An RSS feed has been created that enables merchants to display their average feedback rating along with the total number of feedback submissions received. This feed will suit site owners who wish to display their feedback summary within a side panel, alongside a SiteTrust Network Seal.

Full details along with sample implementation code can be found in the merchant area. Just click on Direct Feedback Feeds once you have logged in.

Don't hesitate to contact us should you require assistance setting up the feed.

[More]

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